The T-Factor Hub website is operated by Tecnalia Research & Innovation, as a partner member of T-Factor project,which is registered in Parque Científico y Tecnológico de Gipuzkoa. Mikeletegi Pasealekua, 2.E-20009 Donostia-San Sebastián. (Gipuzkoa) Spain. As a result, Tecnalia Research & Innovation may collect and store the personal information which you submit to the website or via other means. This privacy statement explains how we use the personal information we collect.


What information do we collect about you?

We collect information about you when you visit this website and voluntarily provide us with personal details in order to enquire about the T-Factor project, or access the other facilities we offer. You may choose to provide your personal details by completing the register form or by contacting us by email or other means. We also track or collect information about how you use our website and what pages you visit and how often.



We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our webmaster. This is done by the use of “Cookies”, which inform about our users’ browsing actions and patterns but do not identify any individual and allow us to ensure that content from our site is presented in the most effective manner for you and for your computer. A Cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide a good experience when you browse around and to further improve our website. There are two categories of Cookies: 1) Session Cookies: these are temporary files, which are erased when you close your browser. When you restart your browser and go back to our site, it will not recognize you; 2) Persistent Cookies: these files stay in one of your browser’s sub-folders until you delete them manually or your browser deletes them based on the duration period contained within the persistent Cookie’s file. The following is a list of Cookies currently in use in this website.

T-factor site uses the following cookies.


  • PHPSESSID: Preserves user session state across page requests.
  • cookielawinfo-checkbox-necessary: Used to store the user consent for the cookies in the category “Necessary”. Expires in 11 months.
  • cookielawinfo-checkbox-analytics: Used to store the user consent for the cookies in the category “Analytics”. Expires in 11 months.
  • viewed_cookie_policy: Used to store whether or not user has consented to the use of cookies. It does not store any personal data. Expires in 11 months.


  • _ga: Used by Google Analytics to Register a unique ID that is used to generate statistical data on how the visitor uses the website. Expires in 2 years.
  • _gat: Used by Google Analytics to throttle request rate. Expires in 1 minute.
  • _gid: Used by Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website. Expires in 1 day.


Disabling Cookies

To disable all cookies, you can select the appropriate setting in your browser. The links below explain how to disable the cookies for the most common browsers, Chrome™, Safari™ and Internet Explorer™. For any other browser, we advise you to look for this option in the software help service:

Warning: our website uses session cookies and functional cookies for storing user data. If you disable these you may not be able to use some of our online services.


Google Analytics

Statistical and anonymous information about your usage of our website is collected using Google Analytics. See this link for further details on Data Privacy and Security:

Google Analytics mainly uses so-called first-party cookies to report on user interactions with our website. These cookies store non-personally identifiable information. Browsers do not share first-party cookies across domains.

If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on, which can be retrieved free of charge at the following link:


Deleting cookies

Before you denied the permission for using external cookies, some of them may already have been saved on your device/PC. For technical reasons, it is not possible to delete these cookies anymore; however, your browser can allow you to delete them using the privacy settings. In the browser options, you will find a “Delete navigation data” option, which can be used to delete those cookies.


How will we store the information collected?

Information which you provide to us will ordinarily be stored on Tecnalia Research & Innovation’s secure servers. However, we do work with third party contractors, some of whom host and operate certain features of the website, such as analytics. Accordingly, information that we collect from you may be collected in or transferred to a destination outside the European Economic Area (“EEA”). That information may be processed by staff operating outside the EEA who work for us or for one of our contractors. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.


How will we use the information about you?

We collect and store the information you sent us in order to access, search or update information on the Hub. We will also use the information we gather to improve your experience of using our website. Statistical information about user behaviour may be collected and used to analyse and advertise the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users.

Personal information collected and/or processed is held in accordance with the provisions of the Regulation (EU) 2016/679 (so-called GDPR – General Data Protection Regulation[1]). This means that all your personal data will be processed in compliance with the principles of correctness, lawfulness and transparency, and protecting confidentiality.



We will not share your information with any third parties unless this is required by law or is otherwise permitted, for instance because you gave your explicit consent.


Access to your information and contacting us

You have the right to request a copy of the personal information that we hold about you. To do so or if you have any questions about this privacy statement or how we handle your personal information, please email us at or contact the Data Protection and Ethics Manager, Mr. Jorge Garcia Valbuena, from Tecnalia, Spain (


Other websites and social media

Our website contains links to other websites and social media. This privacy policy only applies to this website. When you link to other websites you should first read their own privacy policies. Generally speaking, the social media owners may use cookies to get information on your online behaviour – such as your IP address and browser string – every time you click on the corresponding icon to “jump” into their own space.


Changes to this privacy statement

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy statement was last updated on 27 May 2021.